Senior Records and Information Manager Sports & Recreation - South San Francisco, CA at Geebo

Senior Records and Information Manager

The Records and Information Management (RIM) Program Senior Manager will be responsible for developing, implementing, communicating and maintaining the varying aspects of the Records and Information Management Program, including developing and aligning the Program strategy with the Company vision and direction. The focus will be on developing policy strategy, employee education, and overseeing implementation of the Records and Information policy and retention requirements across the enterprise. The Senior Manager must also have knowledge of, and experience in, litigation discovery support and compliance training. The essential business partners for this function are Legal, IT, Finance, HR and Quality.
Position Requirements
ESSENTIAL DUTIES AND
Responsibilities:
Maintain, publish and promote RIM governance
Lead in developing and delivering effective training, including written materials, computer-based instruction, and live presentations to the extent necessary on various RIM Program requirements, processes and topics.
Support RIM training and the use of learning management system, tools, aids and resources.
Maintain relevant and current Program governance and documentation to assure ongoing compliance with internal and external requirements and relevance to Company operations; develop additional governance and documentation as needed.
Facilitate regular Records Management Committee meetings
Identify key RIM issues for the Company and propose programmatic changes to adapt to legal, risk or other changes.
Provide guidance to departments across the Company on implementing the Program's requirements for both hard copy and electronic information.
Collaborate with IT and Legal on responding to eDiscovery requests and on implementing best practices for managing the Company's information.
Serve as an expert on information governance issues for technology implementation.
Work with key stakeholders to develop and implement Program performance metrics; prepare timely, accurate, and complete reports, including text summaries and graphical presentations, of performance metrics key data; follow-through with key stakeholders to identify areas needing improvement and develop corrective action plans.
As necessary, partner with operational teams to communicate to Company third party vendors the requirements of the Company RIM program.
Conduct audits of Company RIM activities and report audit results to the Records Management Committee and senior management.
Act as an information governance resource for all Company departments.
Perform other duties as assigned/requested.
SUPERVISORY
Responsibilities:
NONE AT THIS TIME
EDUCATION/EXPERIENCE/SKILLS:
Education/Certifications:
BS/BA degree in Business Administration or similar field, preferred and seven years of related experience; or,
Equivalent combination of education and experience.
Certified Records Manager (CRM) or Information Governance Professional (IGP), preferred
Experience:
Should have a working understanding of automated computing systems and technology applications; previous experience with implementing Electronic Records Management Systems (ERMS) a plus
Prior experience in healthcare Records and Information or Information Governance a plus
Must have prior experience in establishing a new Records and Information Management Program
Must have past experience in program governance development
Must have experience in participating on eDiscovery teams and conducting legal research
Knowledge/Skills/Abilities:
Excellent verbal and written communication skills, must be an effective communicator with strong interpersonal skills
Strong organizational (detail oriented), project management, and problem-solving skills
Ability to handle multiple tasks, prioritize appropriately and adapt quickly to new situations, and offer creative solutions to challenging problems
Ability to analyze business processes to identify measurable performance metrics
Ability to format performance metrics to track and recognize trends and opportunities for improvement
Must be responsible, conscientious, and professional
Ability to work under pressure to meet specific deadlines
Familiarity with establishing and managing program and project budgets
Ability to work independently and be a team player
Ability to build alliances with department management and staff that enable others to fulfill RIM Program goals, objectives and requirements
Must be able to exercise common sense in carrying out tasks
Dedication to quality and the highest professional standards
Must be a self-starter and quick learner
Must have good judgment
Strong computer skills (e.g., Microsoft Office Suite (Word, Excel, PowerPoint, etc.), Visio, Internet)
Ability to travel from time to time
DISCLAIMER
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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