Ocean/Air Export Agent

Company Name:
Select Family of Staffing Companies
Ocean/Air Export Agent
Weekly paychecks Health Care Other Great Benefits
Select Staffing has an immediate need for an Ocean/Air Export Agent in the South San Francisco area. The position is temp to hire contingent upon excellent attendance and work performance.
Duties include but are not limited to:
Operational duties to include coordination with shippers, truckers, steamship lines and company offices for the export of shipments.
Complete process of shipment includes arranging for pick-up or inland transportation, booking, document preparation (bill of lading, CLIENT invoicing, certificate of origin, export declaration and/or AES, if applicable) forwarding, follow-up with tracking and tracing to final destination and data quality requirement.
Customer Service responsibilities include maintaining communication with vendor, shipper, customer, carrier and company overseas offices throughout the process and choosing proper routing appropriate to the customer's needs.
Negotiate cost-effective rates with service providers to ensure maximum profitability.
Maintain SOP (standard operating procedures) and customer profiles including key contacts, special requirements, contract rates and preferred routings/services/carriers.
Participate in quotes for overseas offices as requested.
Review information published on company's Intranet system daily.
Immediately report problems, operation disputes or discrepancies to supervisor, manager, divisional manager or branch manager.
Read and work in accordance with Quality Management Work Instructions and QHSE procedures (ISO9001).
Employees may also have additional responsibilities in accordance with supporting a specific department(s)/division(s) and/or be tasked with specific, individualized assignments.
Resolve issues respective to meeting client requirements, data input - general customer service inquiries related to tracking & tracing.
Resolve billing discrepancies and discrepancies against client SOP's.
College a plus or equivalent work experience.
Usually requires a minimum of 2 years relevant experience in freight forwarding.
Ideal candidate will have 3 to 5 years current work experience in ocean/air freight forwarding.
Good working knowledge of domestic and international geography including countries, major cities and seaports.
Basic knowledge of U.S. Administration Regulations (FAA, FMC, EAR, Hazmat) and other government agency requirements.
Strong verbal and written communication skills; and PC skills.
Employee requires completion of IMO Security training classes.
Ability to work overtime when needed
Ability to pass a background check and drug test if required.
Need flexibility in your work schedule?
Crave a high-pay, low-stress job opportunity?
Want someone to cut through the noise and find the ideal job for you?
Join the Select Staffing team, and we'll get you on a new career path. From helping you tune up your resume to accelerating your skills with our computer training, we'll get you on the road to professional success!
Potential Select benefits include health insurance, dependent care assistance accounts, referral bonuses, and safety incentives, as well as the best temporary, part-time, and full-time positions available in today's growing job market.
Select is proud to invite qualified job seekers to join our team of talented Associates. Please note our screening requirements before applying: All applicants must provide documentation proving that they are eligible to work in the United States and may be asked to submit to a drug test and reference and background checks.
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