Concierge Specialist
AllOne Health is in the business of care; and service is what matters most.
As a leader in workplace behavioral health, we've proven that a company's success is directly linked to the health and well-being of their employees.
By joining our team, you will make a difference in the lives of our clients and their communities.
The meaningful work that we do includes counseling, providing work-life resources, wellness and more through our Employee Assistance Programs (EAP).
We are currently seeking a Concierge Specialist to work at our client location in San Francisco, CA.
This is a full-time, non-exempt position working Monday-Friday 7:
00a-3:
30p.
Salary Range:
$19.
00 - $35.
00 per hourPosition
Summary:
The responsibilities of the Concierge Specialist(onsite) are to provide outstanding support for a range of personal needs including referrals, discounted tickets, entertainment, gifts, travel and more.
The position will support Concierge's valued client in South San Francisco, California.
What You'll do:
Create and maintain strong customer service relationships Respond to all eligible client's employee requests for information in person, by email or by telephone Administration of concierge requests and referrals in a timely manner Book, confirm and change travel arrangements Plan and manage employees' events within the employees' deadlines and budgets (i.
e.
car wash, massages, dry cleaning, etc.
) Arrange for car rentals, limousines, taxis and airport shuttles Book tickets to theme parks, cultural and sporting events Order and deliver employee's purchases onsite Take and process employee's passport or visa photos onsite Offer notary services onsite for an employee's non-business needs (this function is only performed by Specialists who possess the required certification of notary public) Researching new discount opportunities and keeping them up to date Provide information regarding local services and activities Fulfill wide range of concierge requests and work on side projects as needed Attending, supporting and participating in onsite concierge events Use online point of service and concierge database Work closely with client's Onsite Account Manager What You'll Need:
Minimum 2 years of college preferred Previous event planning/concierge/travel experience is a plus Strong technical/computer skills Certified notary public is a plus, but not required Familiarity with vendors, activities and events in the San Francisco Bay Area (client's headquarters) Familiarity with vendors, activities and events in other client locations (Portland, Southern California, and Louisville, Kentucky) is a plus Exceptional face-to-face customer service and communication skills Ability to develop relationships with clients, vendors, and community contacts Must be friendly, outgoing, self-motivated, highly organized, detail-oriented, have great follow-through and be able to prioritize, problem solve and multi-task Driven to go above and beyond to provide outstanding service to every single client Professional appearance Reliable transportation Ability to work independently and in a team environment Financial accountability Company Perks:
We don't want you to wait - Immediate medical (Blue Cross/Blue Shield), dental, and vision insurance is available Self-Care is a top priority - We offer desirable work schedules and a generous amount of Paid Time Off Thinking about your future? - We have a 401(k) retirement program with a company match Of course, we know that life happens - Employee Assistance Program (EAP) benefits are available to you and your family and many more! AllOne Health is an AA/EO employer and actively seeks candidates from diverse backgrounds.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.
35(c) Recommended Skills Administration Attention To Detail Business Requirements Communication Coordinating Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
As a leader in workplace behavioral health, we've proven that a company's success is directly linked to the health and well-being of their employees.
By joining our team, you will make a difference in the lives of our clients and their communities.
The meaningful work that we do includes counseling, providing work-life resources, wellness and more through our Employee Assistance Programs (EAP).
We are currently seeking a Concierge Specialist to work at our client location in San Francisco, CA.
This is a full-time, non-exempt position working Monday-Friday 7:
00a-3:
30p.
Salary Range:
$19.
00 - $35.
00 per hourPosition
Summary:
The responsibilities of the Concierge Specialist(onsite) are to provide outstanding support for a range of personal needs including referrals, discounted tickets, entertainment, gifts, travel and more.
The position will support Concierge's valued client in South San Francisco, California.
What You'll do:
Create and maintain strong customer service relationships Respond to all eligible client's employee requests for information in person, by email or by telephone Administration of concierge requests and referrals in a timely manner Book, confirm and change travel arrangements Plan and manage employees' events within the employees' deadlines and budgets (i.
e.
car wash, massages, dry cleaning, etc.
) Arrange for car rentals, limousines, taxis and airport shuttles Book tickets to theme parks, cultural and sporting events Order and deliver employee's purchases onsite Take and process employee's passport or visa photos onsite Offer notary services onsite for an employee's non-business needs (this function is only performed by Specialists who possess the required certification of notary public) Researching new discount opportunities and keeping them up to date Provide information regarding local services and activities Fulfill wide range of concierge requests and work on side projects as needed Attending, supporting and participating in onsite concierge events Use online point of service and concierge database Work closely with client's Onsite Account Manager What You'll Need:
Minimum 2 years of college preferred Previous event planning/concierge/travel experience is a plus Strong technical/computer skills Certified notary public is a plus, but not required Familiarity with vendors, activities and events in the San Francisco Bay Area (client's headquarters) Familiarity with vendors, activities and events in other client locations (Portland, Southern California, and Louisville, Kentucky) is a plus Exceptional face-to-face customer service and communication skills Ability to develop relationships with clients, vendors, and community contacts Must be friendly, outgoing, self-motivated, highly organized, detail-oriented, have great follow-through and be able to prioritize, problem solve and multi-task Driven to go above and beyond to provide outstanding service to every single client Professional appearance Reliable transportation Ability to work independently and in a team environment Financial accountability Company Perks:
We don't want you to wait - Immediate medical (Blue Cross/Blue Shield), dental, and vision insurance is available Self-Care is a top priority - We offer desirable work schedules and a generous amount of Paid Time Off Thinking about your future? - We have a 401(k) retirement program with a company match Of course, we know that life happens - Employee Assistance Program (EAP) benefits are available to you and your family and many more! AllOne Health is an AA/EO employer and actively seeks candidates from diverse backgrounds.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.
35(c) Recommended Skills Administration Attention To Detail Business Requirements Communication Coordinating Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
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